Hi Grant,
I know I'm a bit behind here but was this ever taken care of for you? If not, please reach out to us at info@torchbearersauces.com so we can fix it. This is definitely not something we take lightly and, as long as we are made aware when these things happen, we always make things right. In any case, I'm truly sorry this occurred! I hope you have a great week and will keep an eye out for your email.